NHS “segment scores” reveal organisations in turnaround

Stotles has released a free NHS resource, offering suppliers a clear window into the operational and financial health of ICBs and NHS Trusts for this year. NHS England has recently segmented these organisations into four groups (1- 4) under the NHS Oversight Framework. This report reveals this data and explains how you can effectively leverage this information to tailor your outreach strategy in 2024.

Introduction

In December 2023, NHS England revealed which segments Integrated Care Boards (ICBs) and NHS Trusts have been categorised into, under the NHS Oversight Framework.

For suppliers, this information should inform who you target and who you avoid in the NHS:

Below, we preview this Segment Data for ICB’s. To access the same information for NHS Trusts, complete with video explainers on how to successfully leverage this information, download the full Stotles report here.

ICB segmentation data

Integrated Care Board	Segment
Frimley	1
Bedfordshire, Luton and Milton Keynes	2
Coventry and Warwickshire	2
Dorset	2
Gloucestershire	2
North Central London	2
North East & North Cumbria	2
North West London	2
Somerset	2
South West London	2
South Yorkshire	2

Integrated Care Board	Segment
Suffolk and North East Essex	2
Surrey Heartlands	2
Sussex	2
West Yorkshire	2
Bath and North East Somerset, Swindon and Wiltshire	3
Birmingham and Solihull	3
Black Country	3
Bristol, North Somerset and South Gloucestershire	3
Buckinghamshire, Oxfordshire and Berkshire West (BOB)	3
Cambridgeshire and Peterborough	3
Cheshire and Merseyside	3

Integrated Care Board	Segment
Cornwall and The Isles of Scilly	3
Derby and Derbyshire	3
Greater Manchester	3
Herefordshire and Worcestershire	3
Hertfordshire and West Essex	3
Humber and North Yorkshire	3
Kent and Medway	3
Lancashire and South Cumbria	3
Leicester, Leicestershire and Rutland	3
Lincolnshire	3
Mid and South Essesx	3

Integrated Care Board	Segment
North East London	3
Northamptonshire	3
Nottingham and Nottinghamshire	3
South East London	3
Staffordshire and Stoke on Trent	3
Devon	4
Hampshire and the Isle of Wight	4
Norfolk and Waveney	4
Shropshire, Telford & Wrekin	4

Table summary

Stotles’ recommendations for suppliers

Suppliers should expect ICBs in segmentation group 1 and 2 to respond most favourably to proactive engagement over new solutions. These organisations are generally under less scrutiny and have a greater degree of trust from NHS England to manage their own strategy and procurement.

For the majority of ICBs in segments 3, or 4, we recommend suppliers reach out to key decision makers to understand the reasons behind their segmentation score (i.e financial or performance based), the timeline of their recovery, and the level of oversight of NHS England.

In general, these organisations are prioritising their "turnaround", so expect these segments to be less receptive to new solutions, and focus your approach on identifying potential renewal opportunities, based on existing contracts.

Access the full report:

Groups

Digital Innovation in the Life Sciences Industry

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Interoperability Working Group

The Interoperability Working Group will work towards achieving the vision set out in NHS England’s 2022 draft standards and interoperability strategy. The group will aim to encourage the adoption of open standards and fluidity of data whilst recognising the commercial needs of members. It will also focus on demonstrating the value of interoperability to NHS senior management and improving the abilities of SMEs to implement interoperability standards.